Chatra versus Futy

Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Leadbot, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone or video call.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or to request a quotation.

Fuy offers a free plan, with basic templates (single channel widgets), which has a maximum of 20 leads (a lead is a visitor of your website who contacts you through the widget) per month. Although a free widget is nice, you will probably exceed that limit in no time at all.

Futy’s flat pricing system is straightforward, you pay per website. The paid plans start from $17.50 per month with access to the basic templates and no limit to the number of leads.

More expensive plans do include more features and integrations. Premium templates as well as live chat integration with Tawk.to is available in the Standard plan starting at $35 per month.

Futy has a free trial of 14 days on all plans.