View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration
View AcornChat profile
Live Chat
Slack Email Capture Live Chat

Chatra versus AcornChat


Compare Features, Integrations, Plugins, and Prices

Chatra Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

AcornChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

AcornChat Notable Customers


What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

Agent Platform

Chatra

AcornChat

Android

Email Inbox

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Chatra

AcornChat

AI Assisted Flow

Canned Replies

Chat Status

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Chatra

AcornChat

Automated Custom Greeting

Email Capture

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Chatra

AcornChat

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

Chatra

AcornChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Remove -Powered by-

Widget Icon

Widget Position

Widget Size and Shape

Integrations

Chatra

AcornChat

Feederloop

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Chatra

AcornChat

BigCommerce

Ecwid

Shopify

WooCommerce

WordPress

Comparisons