View Chatlio profile
Live Chat
Lead Generation Slack
View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form

Chatlio versus Smartsupp


Compare Features, Integrations, Plugins, and Prices

Chatlio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

Chatlio Details

Owned by
Chatlio
Year founded
2014
HQ Location
Seattle WA, United States
LinkedIn
Twitter

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

Chatlio Notable Customers


Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

What is Chatlio?


Chatlio is a chat service that allows agents to chat from Slack directly.

Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!

If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

Agent Platform

Chatlio

Smartsupp

Android

iOS

Slack

Website Dashboard

Windows

Agent Tools

Chatlio

Smartsupp

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Survey

File Sharing

Geo Tracking

Keyboard Shortcuts

Notifications Audio

Notifications Visual

Screenshots

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Chatlio

Smartsupp

Automated Custom Greeting

Email Capture

Message Routing

Pre Chat Form

Triggers

Channels

Chatlio

Smartsupp

Email

Facebook Messenger

Website Chatwidget

Customization

Chatlio

Smartsupp

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Remove -Powered by-

Widget Behaviour

Widget CSS Editing

Widget Size and Shape

Integrations

Chatlio

Smartsupp

Google Tag Manager

Slack

Webhooks

Zapier

Plugins

Chatlio

Smartsupp

BigCommerce

Blogger

Drupal

Jimdo

Joomla

Lightspeed

Magento

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Weebly

Wix

WordPress

Comparisons