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Chatbot Conversational AI
AI Automation Hub
View LiveChat profile
Live Chat
Live Chat Omnichannel Integrations

Chatlayer versus LiveChat


Compare Features, Integrations, Plugins, and Prices

Chatlayer Pricing Model

  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: 30 days

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

LiveChat Details

Owned by
LiveChat, Inc
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is Chatlayer?


Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.

As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.

Agent Platform

Chatlayer

LiveChat

Android

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Chatlayer

LiveChat

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Tags

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Chatlayer

LiveChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

FAQ

Instant Replies

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Channels

Chatlayer

LiveChat

Apple Business Chat

Discord

Email

Facebook Messenger

Google Assistant

Google Business Messages

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Viber

Website Chatwidget

Wechat

WhatsApp

Customization

Chatlayer

LiveChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Visitor Migrate to Mobile (QR)

Visitor Mutable Notification Sounds

Visitor Receive Chat Transcript

Widget Position

Widget Size and Shape

Integrations

Chatlayer

LiveChat

Calendly

Clearbit

Dropbox

Feederloop

GIPHY

Google Ads

Google Drive

Google Meet

Google Tag Manager

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Mollie Payments

PayPal

Pipedrive

ProProfs

Salesforce

Slack

Stripe

TeamViewer

Tumblr

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

Chatlayer

LiveChat

BigCommerce

Drupal

Ecwid

Jimdo

Joomla

Magento

OpenCart

Shopify

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons