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Chatbot Conversational AI
AI Automation Hub
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Live Chat
Live Chat

Chatlayer versus LiveChat


Compare Features, Integrations, Plugins, and Prices

Chatlayer Pricing Model

  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: Not Available

LiveChat Pricing Model

  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is Chatlayer?


Chatlayer is an AI based NLP chat system. NLP stands for Natural Language Processing .

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smarthome appliances.

There is no directly available reference to pricing details, which suggests this might be a pricey solution aimed at those in niche markets with high margins.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

Chatlayer Agent Platform

LiveChat Agent Platform

Agent Platform

Chatlayer

LiveChat

Android

Web App

Chatlayer Agent Tools

LiveChat Agent Tools

Agent Tools

Chatlayer

LiveChat

File Sharing

Chatlayer Plugins

LiveChat Plugins

Plugins

Chatlayer

LiveChat

Joomla

Connectivity

Chatlayer

LiveChat

Apple Business Chat

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website

Whatsapp

Comparisons