View Chatlayer profile
Chatbot Conversational AI
AI Automation Hub
View Hubspot profile
Help Desk Live Chat
CRM Live Chat

Chatlayer versus Hubspot


Compare Features, Integrations, Plugins, and Prices

Chatlayer Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: 30 days

Hubspot Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

Hubspot Notable Customers

Stella
Trello
Zoom

What is Chatlayer?


Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot has over 140,000 customers in 120+ countries and can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the Free Tools plan of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder and is included in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of which incur an additional fee.

Chatlayer Agent Platform

Hubspot Agent Platform

Agent Platform

Chatlayer

Hubspot

Android

Website Dashboard

Agent Tools

Chatlayer

Hubspot

Canned Replies

Channel Switching

File Sharing

Ticketing

Chatlayer Pre-chat Options

Hubspot Pre-chat Options

Pre-chat Options

Chatlayer

Hubspot

Canned Replies

Channels

Chatlayer

Hubspot

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Website Chatwidget

WhatsApp

Customization

Chatlayer

Hubspot

Colors

Display Name and Title

Logo

Tagline / Description

Chatlayer Plugins

Hubspot Plugins

Plugins

Chatlayer

Hubspot

Joomla

WordPress

Comparisons