View Chatlayer profile
Chatbot Conversational AI
AI Automation Hub
View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation

Chatlayer versus Formilla


Compare Features, Integrations, Plugins, and Prices

Chatlayer Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: 30 days

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

What is Chatlayer?


Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Agent Platform

Chatlayer

Formilla

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chatlayer

Formilla

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Visitor Information

Visitor Page Tracking

Pre-chat Options

Chatlayer

Formilla

Automated Custom Greeting

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Chatlayer

Formilla

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Website Chatwidget

WhatsApp

Customization

Chatlayer

Formilla

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Widget CSS Editing

Widget Position

Chatlayer Integrations

Formilla Integrations

Integrations

Chatlayer

Formilla

Zapier

Plugins

Chatlayer

Formilla

BigCommerce

Joomla

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons