View Chatlayer profile
Chatbot Conversational AI
AI Automation Hub
View Chatwoot profile
Live Chat
Omnichannel

Chatlayer versus Chatwoot


Compare Features, Integrations, Plugins, and Prices

Chatlayer Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: 30 days

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

What is Chatlayer?


Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

Chatlayer Agent Platform

Chatwoot Agent Platform

Agent Platform

Chatlayer

Chatwoot

Android

iOS

Website Dashboard

Agent Tools

Chatlayer

Chatwoot

Canned Replies

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Pre-chat Options

Chatlayer

Chatwoot

Agent Status

Canned Replies

Conversation Routing

Email Capture

Pre Chat Form

Product Cards

Channels

Chatlayer

Chatwoot

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Line

Telegram

Twilio SMS

Twitter

Website Chatwidget

WhatsApp

Chatlayer Customization

Chatwoot Customization

Customization

Chatlayer

Chatwoot

Colors

Visitor Pop out Window

Integrations

Chatlayer

Chatwoot

Dialogflow

Dyte Video & Voice Call

Google Translate

Slack

Webhooks

Chatlayer Plugins

Chatwoot Plugins

Plugins

Chatlayer

Chatwoot

Joomla

Comparisons