View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring
View Userlike profile
Live Chat
Live Chat Messenger Integration AI Automation Hub

Chaport versus Userlike


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Feature Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Userlike Pricing Model

  • Agent Based
  • Feature Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

Userlike Notable Customers

Toyota, Nivea

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

Agent Platform

Chaport

Userlike

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chaport

Userlike

Audio Notifications

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Mark as Spam

Notifications Audio

Notifications Visual

Search

Ticketing

Visitor Ban

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Chaport

Userlike

Canned Replies

Custom Greeting

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

Chaport

Userlike

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Viber

VK

Website Chatwidget

WhatsApp

Customization

Chaport

Userlike

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Widget Position

Chaport Integrations

Userlike Integrations

Integrations

Chaport

Userlike

Google Tag Manager

Zapier

Plugins

Chaport

Userlike

BigCommerce

Bubble

Drupal

Ecwid

Jimdo

Joomla

Magento

Shopify

Squarespace

Wix

WordPress

Comparisons