View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring
View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ

Chaport versus OpenWidget


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Feature Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Pricing Model

  • Agent Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

OpenWidget Details

Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

Agent Platform

Chaport

OpenWidget

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chaport

OpenWidget

Audio Notifications

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Search

Visitor Ban

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Chaport

OpenWidget

Custom Greeting

Email Capture

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Channels

Chaport

OpenWidget

Email

Facebook Messenger

Telegram

Viber

VK

Website Chatwidget

Customization

Chaport

OpenWidget

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Widget Position

Chaport Integrations

OpenWidget Integrations

Integrations

Chaport

OpenWidget

Zapier

Plugins

Chaport

OpenWidget

Bubble

Ecwid

Jimdo

Joomla

Shopify

WordPress

Comparisons