View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring
View melibo profile
Chatbot Conversational AI Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training

Chaport versus melibo


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

melibo Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

What is melibo?


The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.

melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750

Agent Platform

Chaport

melibo

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

Chaport

melibo

AI Assisted Flow

Audio Notifications

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Search

Visitor Ban

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Chaport

melibo

Canned Replies

Custom Greeting

FAQ

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

Chaport

melibo

Email

Facebook Messenger

Telegram

Viber

VK

Website Chatwidget

Customization

Chaport

melibo

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Widget Size and Shape

Integrations

Chaport

melibo

Hubspot

Pipedrive

Zapier

Zendesk

Plugins

Chaport

melibo

Bubble

Ecwid

Jimdo

Joomla

Magento

Shopify

Webflow

Wix

WooCommerce

WordPress

Comparisons