View Chaport profile
Chatbot Live Chat
Omnichannel
View LiveChat profile
Live Chat
Live Chat

Chaport versus LiveChat


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

LiveChat Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is Chaport?


Chaport is a US based chat provider with many options and features.

The Chaport chat widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Chaport has an feature-based and agent-based pricing model. The first two agent slots are included in the free plan.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

Chaport Agent Platform

LiveChat Agent Platform

Agent Platform

Chaport

LiveChat

Android

iOS

MacOS

Web App

Windows

Agent Tools

Chaport

LiveChat

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Search

Visitor Ban

Visitor Typing Preview

Pre-chat Options

Chaport

LiveChat

Custom Greeting

Hours of Operation

Knowledgebase

Offline Ticket Form

Pre Chat Form / Lead Generation

Widget Customization

Chaport

LiveChat

Branding

Colors

Notification Settings

Position

Chaport Integrations

LiveChat Integrations

Integrations

Chaport

LiveChat

Zapier

Plugins

Chaport

LiveChat

Bubble

Ecwid

Jimdo

Joomla

Shopify

Wordpress

Connectivity

Chaport

LiveChat

Apple Business Chat

Facebook Messenger

Telegram

Text Messaging (SMS)

Viber

VK

Website

Whatsapp

Comparisons