View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring
View Live Agent profile
Call Center Live Chat Video Chat
Omnichannel CRM Multi Language

Chaport versus Live Agent


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Live Agent Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $12 p/m
Free Plan: Available
Free Trial: 30 days

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

Agent Platform

Chaport

Live Agent

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chaport

Live Agent

Audio Notifications

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Notifications Audio

Notifications Visual

Search

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Chaport

Live Agent

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Chaport

Live Agent

Facebook Messenger

Instagram

Telegram

Twitter

Viber

VK

Website Chatwidget

WhatsApp

Customization

Chaport

Live Agent

Colors

Notification Settings

Remove -Powered by-

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

Chaport

Live Agent

Agile CRM

Feederloop

GIPHY

Google Forms

Google Sheets

Hubspot

Intercom

Klaviyo

Mailchimp

ManyChat

PayPal

Pipedrive

Quriobot

Salesforce

Slack

Stripe

Trello

Twilio

Zapier

Plugins

Chaport

Live Agent

BigCommerce

Blogger

Bubble

Drupal

Ecwid

GoDaddy

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress

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