View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring
View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation

Chaport versus Formilla


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Agent Platform

Chaport

Formilla

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chaport

Formilla

Audio Notifications

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Search

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Chaport

Formilla

Automated Custom Greeting

Custom Greeting

Email Capture

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Chaport

Formilla

Email

Facebook Messenger

Telegram

Viber

VK

Website Chatwidget

Customization

Chaport

Formilla

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Widget CSS Editing

Widget Position

Chaport Integrations

Formilla Integrations

Integrations

Chaport

Formilla

Zapier

Plugins

Chaport

Formilla

BigCommerce

Bubble

Ecwid

Jimdo

Joomla

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons