Chaport versus Feederloop

Chaport is a US based chat provider with many options and features.

The Chaport chat widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Chaport has an feature-based and agent-based pricing model. The first two agent slots are included in the free plan.

The Feederloop chat widget provides seamless video, audio and screen sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text based chat widgets by providing a complete audio / visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

• Audio or video chat.
• In call or anonymous screen sharing.
• Intelligent call routing to agents and teams.
• Customers can leave voice messages when agents are unavailable.
• Replays allow your team to watch screen share sessions retroactively.
• Can be used as a stand alone widget or as an Intercom App (with more app store integrations coming soon).

Feederloop shines in the areas of customer support, onboarding and sales by creating a seamless real-time audio / visual communication channel between companies and their customers.