View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

Chaport versus Chatra


Compare Features, Integrations, Plugins, and Prices

Chaport Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Chatra Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

Chaport

Chatra

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chaport

Chatra

AI Assisted Flow

Audio Notifications

Canned Replies

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Search

Visitor Ban

Visitor Information

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Chaport

Chatra

Automated Custom Greeting

Custom Greeting

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Chaport

Chatra

Email

Facebook Messenger

Instagram

Telegram

Viber

VK

Website Chatwidget

Customization

Chaport

Chatra

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Notification Settings

Widget Position

Widget Size and Shape

Integrations

Chaport

Chatra

Feederloop

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Chaport

Chatra

BigCommerce

Bubble

Ecwid

Jimdo

Joomla

Shopify

WooCommerce

WordPress

Comparisons