Boei versus Trengo

Boei is a Dutch one man company founded in 2021. Their main focus is turning website visitors into leads. When someone makes contact through Boei they automatically become a lead. Leads can then be ansewered in another app or in the official apps (e.g. WhatsApp).

Boei aims to serve as the frontend for customers to contact you, offering many integrations and plugins with that specific goal in mind. You can communicate through other platforms from a single button on your website.

Boei has a free plan for two communication channels on your website, limited to 50 conversations per month for 1 agent. Their paid plans start at $8 per month with Essentials, which includes all their communication channels, and is limited to 1000 conversations per month for 1 agent.

• Pro starts at $20 per month.

• Agency starts at $75 per month.

• All plans have a 14 day free trial.

Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University