View AcornChat profile
Live Chat
Slack Email Capture Live Chat
View Live Agent profile
Call Center Live Chat Video Chat
Omnichannel CRM Multi Language

AcornChat versus Live Agent


Compare Features, Integrations, Plugins, and Prices

AcornChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Live Agent Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $12 p/m
Free Plan: Available
Free Trial: 30 days

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

AcornChat Notable Customers


Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

AcornChat Agent Platform

Live Agent Agent Platform

Agent Platform

AcornChat

Live Agent

Android

iOS

Slack

Website Dashboard

Agent Tools

AcornChat

Live Agent

Canned Replies

Chat History

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Notifications Audio

Notifications Visual

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

AcornChat

Live Agent

Automated Custom Greeting

Canned Replies

Conversation Routing

Email Capture

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

AcornChat

Live Agent

Email

Facebook Messenger

Instagram

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

AcornChat

Live Agent

Colors

Notification Settings

Remove -Powered by-

Widget Animation

Widget Behaviour

Widget Icon

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

AcornChat

Live Agent

Agile CRM

Feederloop

GIPHY

Google Forms

Google Sheets

Hubspot

Intercom

Klaviyo

Mailchimp

ManyChat

PayPal

Pipedrive

Quriobot

Salesforce

Slack

Stripe

Trello

Twilio

Zapier

Plugins

AcornChat

Live Agent

BigCommerce

Blogger

Drupal

GoDaddy

Joomla

Magento

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons