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Live Chat
Slack Email Capture Live Chat
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Help Desk Live Chat
CRM Live Chat

AcornChat versus Hubspot


Compare Features, Integrations, Plugins, and Prices

AcornChat Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Hubspot Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

AcornChat Notable Customers


Hubspot Notable Customers

Stella
Trello
Zoom

What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot has over 140,000 customers in 120+ countries and can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the Free Tools plan of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder and is included in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of which incur an additional fee.

AcornChat Agent Platform

Hubspot Agent Platform

Agent Platform

AcornChat

Hubspot

Slack

Website Dashboard

Agent Tools

AcornChat

Hubspot

Canned Replies

Channel Switching

File Sharing

Ticketing

AcornChat Pre-chat Options

Hubspot Pre-chat Options

Pre-chat Options

AcornChat

Hubspot

Canned Replies

Email Capture

Channels

AcornChat

Hubspot

Email

Facebook Messenger

Website Chatwidget

Customization

AcornChat

Hubspot

Colors

Display Name and Title

Logo

Remove -Powered by-

Tagline / Description

Widget Icon

AcornChat Integrations

Hubspot Integrations

Integrations

AcornChat

Hubspot

Slack

AcornChat Plugins

Hubspot Plugins

Plugins

AcornChat

Hubspot

WordPress

Comparisons