View AcornChat profile
Live Chat
Slack Email Capture Live Chat
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

AcornChat versus 3CX


Compare Features, Integrations, Plugins, and Prices

AcornChat Pricing Model

  • Conversation Based
  • Feature Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

3CX Pricing Model

  • Conversation Based
  • Feature Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

AcornChat Notable Customers


What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

Agent Platform

AcornChat

3CX

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

AcornChat

3CX

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

File Sharing

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

AcornChat

3CX

Agent Status

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

AcornChat

3CX

Email

Facebook Messenger

Phone Call

Website Chatwidget

WhatsApp

Customization

AcornChat

3CX

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Remove -Powered by-

Widget Animation

Widget Icon

Widget Size and Shape

Integrations

AcornChat

3CX

Bitrix24

Freshdesk

Hubspot

JetPack CRM

Microsoft Dynamics 365

Salesforce

Slack

Zendesk

Zoho

AcornChat Plugins

Plugins

AcornChat

3CX

Drupal

Joomla

WordPress

Comparisons