View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View Watermelon profile
Chatbot Conversational AI Live Chat
GPT Team Inbox AI Automation Hub

3CX versus Watermelon


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Watermelon Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $149 p/m
Free Plan: Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Watermelon Details

Owned by
Watermelon B.V.
Year founded
2016
HQ Location
Utrecht, Netherlands

Watermelon Notable Customers

AFAS
Gaslicht.com
New York Pizza

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Watermelon?


Watermelon is a Dutch no-code chatwidget platform.

They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.

Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.

Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.

Agent Platform

3CX

Watermelon

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

3CX

Watermelon

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Contacts Export

Custom Visitor Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Language Detection

Message Filter

Notifications Audio

Notifications Visual

Real Time Translation

Search

Tags

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

3CX

Watermelon

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Inactivity Message

Knowledgebase

Offline Form

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Quick Replies

Response Expectation

Triggers

Channels

3CX

Watermelon

Email

Facebook Messenger

Instagram

Phone Call

Twitter

Website Chatwidget

WhatsApp

Customization

3CX

Watermelon

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Notification Sound

Real Time Customization

Remove -Powered by-

Tagline / Description

Visitor Migrate to Mobile (QR)

Visitor Notification Counter

Visitor Pop out Window

Visitor Request Human Agent

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

3CX

Watermelon

Bitrix24

Freshdesk

Hubspot

JetPack CRM

Microsoft Dynamics 365

Salesforce

Webhooks

Zapier

Zendesk

Zoho

Plugins

3CX

Watermelon

BigCommerce

Blogger

Bubble

Cardd

Cloudflare

Drupal

Dukaan

Ecwid

Facebook Marketplace

Ghost

GoDaddy

Jimdo

Joomla

Lightspeed

Magento

Moodle

OpenCart

Phoenix

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons