View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View Tidio profile
Chatbot Live Chat
Live Chat

3CX versus Tidio


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Tidio Pricing Model

  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

Agent Platform

3CX

Tidio

Android

iOS

Linux

Web App

Windows

Agent Tools

3CX

Tidio

Canned Replies

Channel Switching

Chat Transcripts

File Sharing

Search

Ticketing

3CX Pre-chat Options

Tidio Pre-chat Options

Pre-chat Options

3CX

Tidio

Scheduled Hours

3CX Supported File Types

Tidio Supported File Types

Supported File Types

3CX

Tidio

Unknown

3CX Widget Customization

Tidio Widget Customization

Widget Customization

3CX

Tidio

Colors

Display Name and Title

Icon

Connectivity

3CX

Tidio

Email

Facebook Messenger

Instagram

Phone Call

Website

Whatsapp