View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT

3CX versus SocialIntents


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Conversation Based
  • Feature Based
  • Site Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

SocialIntents Notable Customers

No Data Available

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

Agent Platform

3CX

SocialIntents

Android

iOS

Linux

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

Agent Tools

3CX

SocialIntents

Audio Messages

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Search

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visual Notifications

Pre-chat Options

3CX

SocialIntents

Agent Status

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

3CX

SocialIntents

Email

Facebook Messenger

Mobile In-app Chat

Phone Call

Website Chatwidget

WhatsApp

Customization

3CX

SocialIntents

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Remove -Powered by-

Visitor Request Human Agent

Widget Animation

Widget Behaviour

Widget Position

Widget Size and Shape

Integrations

3CX

SocialIntents

Airtable

Bitrix24

Calendly

Dialogflow

Freshdesk

Google Sheets

GPT

Hubspot

JetPack CRM

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

3CX

SocialIntents

BigCommerce

Drupal

Joomla

Shopify

Webex

Wix

WordPress

Comparisons