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3CX versus Slaask


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Feature Based
  • Site Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Slaask Pricing Model

  • Feature Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

3CX Agent Platform

Slaask Agent Platform

Agent Platform

3CX

Slaask

Android

iOS

Linux

Slack

Windows

Agent Tools

3CX

Slaask

Canned Replies

Channel Switching

Chat Transcripts

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

3CX Pre-chat Options

Slaask Pre-chat Options

Pre-chat Options

3CX

Slaask

Canned Replies

Scheduled Hours

3CX Supported File Types

Slaask Supported File Types

Supported File Types

3CX

Slaask

.doc(x)

.jpg

Unknown

.pdf

.png

Widget Customization

3CX

Slaask

Branding

Colors

Display Name and Title

Icon

Position

Profile Picture

Tagline

White label

Integrations

3CX

Slaask

Google Tag Manager

Slack

Zapier

Plugins

3CX

Slaask

Facebook Marketplace

Shopify

Wordpress

Connectivity

3CX

Slaask

Email

Facebook Messenger

Phone Call

Twitter

Website

Whatsapp