View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View MisterChat profile
Call Center Live Chat Managed Live Chat
Live Chat Lead Generation Omnichannel

3CX versus MisterChat


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

MisterChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
Starts from: $3.99 p/m
Free Plan:Not Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

MisterChat Details

Owned by
MisterChat BV
Year founded
2020
HQ Location
Rotterdam, Netherlands
Twitter

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is MisterChat?


MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.

MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.

Agent Platform

3CX

MisterChat

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

3CX

MisterChat

AI Assisted Flow

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Knowledgebase

Internal Notes

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

3CX

MisterChat

Agent Status

Automated Custom Greeting

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

3CX

MisterChat

Email

Facebook Messenger

Instagram

Phone Call

Website Chatwidget

WhatsApp

Customization

3CX

MisterChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Visitor Receive Chat Transcript

Widget Animation

Widget Behaviour

Widget CSS Editing

Widget Position

Widget Size and Shape

Integrations

3CX

MisterChat

Bitrix24

Freshdesk

Hubspot

JetPack CRM

Microsoft Dynamics 365

Pipedrive

Salesforce

Zendesk

Zoho

Plugins

3CX

MisterChat

Drupal

Facebook Marketplace

Joomla

Lightspeed

Shopify

WordPress

Comparisons