View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View Kommunicate profile
Chatbot Conversational AI Help Desk
Live Chat Integrations Omnichannel

3CX versus Kommunicate


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Kommunicate Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $40 p/m
Free Plan: Available
Free Trial: 30 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Kommunicate Details

Owned by
Intentive Technologies Pvt Ltd.
Year founded
2020
HQ Location
Bangalore, India

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Kommunicate?


Kommunicate is a no-code, drag-and-drop chatbot platform for all business sizes. They can help companies to deliver personalized experiences with their live chat.

With Kommunicate, you can create fully customized chat widgets that can be easily integrated with mobile apps built on native and hybrid frameworks, websites, and tablets.

Its powerful NLP, with integrations with Zendesk, WhatsApp, Telegram, Messenger, Zapier, Google Analytics, and many more, makes it easy for you to use the same chatbot on different platforms. 

Kommunicate offers solutions for growing start-ups up to enterprises with their simple and intuitive user interface wrapped over a powerful conversational AI.

The plans start from $40 per month. This plan has only live chat as channel with 2 seats and 1,000 bot interactions included. Extra seats cost $20 per month.

To use their omnichannel inbox, that has 5 seats included and 5,000 bot interactions, you pay $100 per month. Extra seats for this plan cost $30 per month.

There’s a full access 30 day trial available for all plans.

Kommunicate Agent Platform

Agent Platform

3CX

Kommunicate

Android

iOS

Linux

Web App

Windows

Agent Tools

3CX

Kommunicate

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

File Sharing

Keyboard Shortcuts

Search

Tags

Ticketing

Pre-chat Options

3CX

Kommunicate

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Pre Chat Form

Pre Chat Form / Lead Generation

Quick Replies

Scheduled Hours

Channels

3CX

Kommunicate

Email

Facebook Messenger

Line

Phone Call

Telegram

Website

WhatsApp

Customization

3CX

Kommunicate

Branding

Colors

Display Name and Title

Icon

Mobile Widget

Notification Counter

Notification Settings

Notification Sound

Position

Profile Picture

Remove -Powered by-

Visitor Pop out Window

Integrations

3CX

Kommunicate

Agile CRM

Dialogflow

Pipedrive

Twilio

Webhooks

Zapier

Zendesk

Plugins

3CX

Kommunicate

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

Shopify

Squarespace

Webflow

Wix

WooCommerce

Wordpress

Comparisons