View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View JivoChat profile
Audio Chat Chatbot Engagement Widget
Live Chat WhatsApp Omnichannel

3CX versus JivoChat


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

JivoChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

JivoChat Details

Owned by
JivoSite
Year founded
2012
HQ Location
Vitoria ES, Brazil

JivoChat Notable Customers

Coding Blocks
Ispring
Sennheiser

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is JivoChat?


JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.

JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.

Agent Platform

3CX

JivoChat

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

3CX

JivoChat

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Co-browsing

Contacts Export

Custom User Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Message Status

Notifications Audio

Notifications Visual

Reminders

Search

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Typing Preview

Pre-chat Options

3CX

JivoChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Quick Replies

Scheduled Hours

Triggers

Channels

3CX

JivoChat

Apple Business Chat

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Text Messaging (SMS)

Website

WhatsApp

Customization

3CX

JivoChat

Avatar

Colors

Display Name and Title

Fonts

Icon

Mobile Widget

Notification Settings

Notification Sound

Position

Profile Picture

Real Time Customization

Remove -Powered by-

Visitor Receive Chat Transcript

Visitor Request Human Agent

Widget Size and Shape

Integrations

3CX

JivoChat

Agile CRM

Dialogflow

Feederloop

Google Sheets

Google Tag Manager

Google Translate

Hubspot

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Zapier

Zendesk

Zoho

Plugins

3CX

JivoChat

BigCommerce

Blogger

Drupal

Dukaan

Ecwid

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Unbounce

Volusion

Webflow

Weebly

Wix

WooCommerce

Wordpress

Comparisons