View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View HybridChat profile
Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox

3CX versus HybridChat


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Conversation Based
  • Feature Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

Agent Platform

3CX

HybridChat

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

3CX

HybridChat

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

File Sharing

Meeting Scheduling

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

3CX

HybridChat

Agent Status

Canned Replies

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

3CX

HybridChat

Email

Facebook Messenger

Google Assistant

Instagram

Phone Call

Text Messaging (SMS)

Website Chatwidget

WhatsApp

Customization

3CX

HybridChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Animation

Widget Position

Widget Size and Shape

Integrations

3CX

HybridChat

Bitrix24

Freshdesk

Hubspot

JetPack CRM

Microsoft Dynamics 365

Salesforce

Webhooks

Zapier

Zendesk

Zoho

Plugins

3CX

HybridChat

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons