View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View Crisp profile
Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder

3CX versus Crisp


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

Crisp Notable Customers

AcommeAssure
Tractian

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Crisp?


The French Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.

Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.

Agent Platform

3CX

Crisp

Android

Email Inbox

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

3CX

Crisp

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

3CX

Crisp

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Inactivity Message

Knowledgebase

Offline Form

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Triggers

Channels

3CX

Crisp

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

3CX

Crisp

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

3CX

Crisp

Aircall

Bitrix24

Calendly

Dialogflow

Freshdesk

GitHub

Hubspot

JetPack CRM

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Twilio

Webhooks

Zapier

Zendesk

Zoho

Plugins

3CX

Crisp

BigCommerce

Bubble

Cloudflare

Drupal

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress