View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

3CX versus Chatra


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Chatra Pricing Model

  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

3CX

Chatra

Android

Email Inbox

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

3CX

Chatra

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

3CX

Chatra

Agent Status

Automated Custom Greeting

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

3CX

Chatra

Email

Facebook Messenger

Instagram

Phone Call

Website Chatwidget

WhatsApp

Customization

3CX

Chatra

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Widget Animation

Widget Position

Widget Size and Shape

Integrations

3CX

Chatra

Bitrix24

Feederloop

Freshdesk

Help Scout

Hubspot

JetPack CRM

Median Screenshare

Microsoft Dynamics 365

Salesforce

Slack

Upscope Co-browsing

Webhooks

Zapier

Zendesk

Zoho

Plugins

3CX

Chatra

BigCommerce

Drupal

Ecwid

Joomla

Shopify

WooCommerce

WordPress