View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS
View Chatlayer profile
Chatbot Conversational AI
AI Automation Hub

3CX versus Chatlayer


Compare Features, Integrations, Plugins, and Prices

3CX Pricing Model

  • Feature Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Chatlayer Pricing Model

  • Feature Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: Not Available

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

What is Chatlayer?


Chatlayer is an AI based NLP chat system. NLP stands for Natural Language Processing .

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smarthome appliances.

There is no directly available reference to pricing details, which suggests this might be a pricey solution aimed at those in niche markets with high margins.

3CX Agent Platform

Chatlayer Agent Platform

Agent Platform

3CX

Chatlayer

Android

iOS

Linux

Windows

Agent Tools

3CX

Chatlayer

Channel Switching

Chat Transcripts

File Sharing

Search

Ticketing

3CX Pre-chat Options

Chatlayer Pre-chat Options

Pre-chat Options

3CX

Chatlayer

Scheduled Hours

3CX Supported File Types

Chatlayer Supported File Types

Supported File Types

3CX

Chatlayer

Unknown

3CX Widget Customization

Chatlayer Widget Customization

Widget Customization

3CX

Chatlayer

Colors

Display Name and Title

Icon

3CX Plugins

Chatlayer Plugins

Plugins

3CX

Chatlayer

Joomla

Connectivity

3CX

Chatlayer

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Phone Call

Website

Whatsapp