Customer Service & Engagement Providers

3CX logo

3CX

Live Chat

Call Center

Video Chat

Unified VoIP, IPBX, video, CRM & SIP trunking solutions

3CX Key Features

Video Conferencing

Call Management

Business SMS

AcornChat logo

Slack only Live Chat with email capture

AcornChat Key Features

Slack

Email Capture

Live Chat

Boei logo

Boei

Live Chat

Engagement Widget

Automated multilingual support & lead generation widget

Boei Key Features

Lead Generation

Contact Form

Chaport logo

Streamlined support, sales & engagement messaging platform

Chaport Key Features

Omnichannel

Team Inbox

Visitor Monitoring

Chatlayer logo

AI-driven virtual assistants for HR, customer service & more

Chatlayer Key Features

AI Automation Hub

Chatlio logo

Slack-integrated live chat service for businesses

Chatlio Key Features

Lead Generation

Slack

Chatra logo

Live chat messenger app for boosting online sales

Chatra Key Features

Live Chat

Messenger Integration

Chatwoot logo
open source

Open Source and SaaS CX platform for business of all sizes

Chatwoot Key Features

Omnichannel

Comm100 logo

Comm100

Live Chat

Chatbot

Omnichannel AI engagement & analytics platform

Comm100 Key Features

Live Chat

Omnichannel

AI Automation Hub

Crisp logo

Crisp

Live Chat

Chatbot

Video Chat

Business messaging, CRM, chatbots & co-browsing solution

Crisp Key Features

API

Omnichannel

Intuitive Chatbot Builder

Drift logo

Conversation Cloud for marketing, sales & customer teams

Drift Key Features

Meeting Scheduling

A/B Testing

Integrations

Elfsight logo

Elfsight

Live Chat

Engagement Widget

Free Plan

Customizable chat box for support, consultations & orders

Elfsight Key Features

Omnichannel

Dedicated Widgets

WhatsApp

Feederloop logo

Feederloop

Audio Chat

Video Chat

Video chat, co-browsing & screen sharing widget for enhanced support

Feederloop Key Features

Screen Sharing

Co-browsing

Session Replay

Formilla logo

Experience platform with chatbots, live chat & popups for lead generation

Formilla Key Features

Multi Language

Lead Generation

Freshchat logo

Freshchat

Live Chat

Chatbot

Call Center

Contextual live chat for support, marketing & sales teams

Freshchat Key Features

Intuitive Chatbot Builder

Omnichannel

API

Futy logo

Futy

Live Chat

Chatbot

Video Chat

Lead generation chatbots & widgets for conversions & scheduling

Futy Key Features

Lead Generation

WhatsApp

Dedicated Widgets

Gorgias logo

Ecommerce helpdesk for centralized support & integration

Gorgias Key Features

Business SMS

Order Management

Call Management

Gosquared logo

24/7 lead collection & visitor conversion chat software

Gosquared Key Features

Live Translation

Live Chat

Lead Generation

HelpScout logo

HelpScout

Live Chat

Help Desk

In-app Live Chat

Help Scout is the customer communication platform for growing businesses.

HelpScout Key Features

Team Inbox

Helpdesk

Live Chat

Hubspot logo

Complete CRM platform for all sizes from Starters to Enterprise

Hubspot Key Features

CRM

Live Chat

HybridChat logo

Chatbot-assisted live chat with spreadsheet-based creation

HybridChat Key Features

Contact Form

Omnichannel

Team Inbox

Intercom logo

Enterprise level platform for personalized sales, marketing & support

Intercom Key Features

Omnichannel

Lead Generation

Integrations

JivoChat logo

JivoChat

Live Chat

Chatbot

Video Chat

Unified customer support & sales. Chat, Email, Calls, Chatbots, WhatsApp

JivoChat Key Features

Live Chat

WhatsApp

Omnichannel

Kommunicate logo

Kommunicate

Live Chat

Help Desk

Chatbot

Automating customer conversations with AI

Kommunicate Key Features

Live Chat

Integrations

Omnichannel

Live Agent logo

Omnichannel. 175+ features, helpdesk, CRM, global reach

Live Agent Key Features

Omnichannel

CRM

Multi Language

LiveChat logo

The original Live Chat. Customization, analytics, and multi-platform

LiveChat Key Features

Live Chat

Omnichannel

Integrations

melibo logo

melibo

Live Chat

Chatbot

Conversational AI

Intelligent support solution. build AI chatbots, no coding required

melibo Key Features

Omnichannel

Intuitive Chatbot Builder

Automated Chatbot Training

MisterChat logo

MisterChat

Managed Live Chat

Call Center

Live Chat

Elevate conversions with personalized, multilingual managed live chat!

MisterChat Key Features

Live Chat

Lead Generation

Omnichannel

Nser logo

Build simple chatbots quickly. Short answers, easy setup, tailored …

Nser Key Features

Lead Generation

Olark logo

Live chat software & data tools, real-time engagement, feedback, insights

Olark Key Features

Lead Generation

Accessibility

Live Translation

OpenWidget logo
Free App

Engagement widget, user-focused, transparent, accessible

OpenWidget Key Features

Product Cards

Contact Form

FAQ

POWR logo
Free Plan

FB Messenger based live chat and suite of engagement widgets and apps

POWR Key Features

Contact Form

Dedicated Widgets

Facebook Messenger

Rocket.Chat logo

Rocket.Chat

Live Chat

Chatbot

Help Desk

open source

SaaS and Self-hosted FOSS communication platform

Rocket.Chat Key Features

Omnichannel

Private and Group Chat

Helpdesk

Rumbletalk logo
Free Plan

Group chat platform, real-time chat rooms, text/audio/video, WebRTC tech

Rumbletalk Key Features

Private and Group Chat

Screen Messages

Polls

Slaask logo

Slack-based, branded chatbot, 24/7 engagement, social media integration

Slaask Key Features

Live Chat

Slack

Screen Sharing

Smartsupp logo

Customer care and engagement tool with chatbots and video recordings

Smartsupp Key Features

API

Session Replay

Contact Form

SocialIntents logo

Slack, MS Teams, Zoom, Webex, easy integration, seamless support

SocialIntents Key Features

Live Chat

Slack

GPT

Talkative logo

Consultative service platform: video/chatbot/live chat, cobrowsing

Talkative Key Features

Live Chat

Co-browsing

Omnichannel

Tawk.to logo
Free App

Free proactive chat, conversational commerce tools

Tawk.to Key Features

Live Chat

Tidio logo

Customer Service & Growth: chatbots, custom greetings, code-free scenarios

Tidio Key Features

Live Chat

Trengo logo

Trengo

Live Chat

Call Center

Chatbot

One platform for all customer engagement

Trengo Key Features

WhatsApp

Intuitive Chatbot Builder

Omnichannel

Userlike logo

Userlike

Live Chat

Professional live chat support: Multi-Channel, Unified Message Center

Userlike Key Features

Live Chat

Messenger Integration

AI Automation Hub

VirtualSpirits logo

High converting bots, customizable scripts, lead collection

VirtualSpirits Key Features

Live Chat

Watermelon logo

Watermelon

Live Chat

Conversational AI

Chatbot

All-in-one automated Customer Service tool

Watermelon Key Features

GPT

Team Inbox

AI Automation Hub

WhosOn logo

AI-infused chat: compliance, deployment options, multilingual, secure data

WhosOn Key Features

Live Chat