10 Best Free Live Chats for Businesses in 2025
Looking to add real-time support to your site without spending a dime? In 2025, live chat tools have become more powerful, user-friendly, and integration-ready—even at the free tier. Whether you’re running an eCommerce store, SaaS product, or personal site, we’ve rounded up the 10 best free live chat platforms to help you connect with visitors and convert them into customers.
Comparison Table
For an easy overview use this table. Click on a provider to see the pros and cons of their free tier.
| Live Chat | Free Tier Limits | Key Features | Integrations | GDPR-Ready | Country |
|---|---|---|---|---|---|
| Tawk.to | Unlimited agents | Real-time monitoring, ticketing, custom widgets | 100+ integrations | ✅ |  |
| Crisp | 2 agents | Real-time chat, shared inbox | WhatsApp, Instagram | ✅ |  |
| Chaport | 1 operator, unlimited chats | Multi-channel chat, bots, customization | Various platforms | ✅ | |
| 3CX | Up to 10 users | Live chat, calls, messaging | WhatsApp, Facebook | ✅ |  |
| Chatra | 1 agent | Offline mode, typing insights | Shopify, WordPress | ✅ | |
| Tidio | 10 operators, 50 conversations/mo | Live chat, chatbots | Messenger, Zapier | ✅ |  |
| Elfsight | 200 views/mo | All-in-One widget, customizable design | Various platforms | ✅ | |
| Smartsupp | 1 agent | Live chat, video recordings | Google Analytics | ✅ |  |
| JivoChat | Unlimited chats for up to 5 agents | Live chat, calls | FB, Telegram, Shopify, ZohoCRM | ✅ |  |
| Userlike | 1 widget, 1 agent | Omnichannel messaging | WhatsApp, Facebook, Instagram | ✅ |  |
The Best Free Live Chats
Without further ado, here is our selection of the best Free Live Chats of 2025 for your business!
1. Tawk.to
Price: $0 (Free Forever)
What Is Tawk.to?
Tawk.to is a 100% free live chat service that offers a wide range of features, including unlimited agents and chats, customizable widgets, a built-in ticketing system, and real-time monitoring. It provides a comprehensive support suite without any cost, making it ideal for businesses of all sizes. Tawk.to also supports multi-language chat, automated triggers, and integrates with over 100 platforms.
Features: Unlimited agents, customizable widgets, canned responses, support tickets.
Best for: Teams needing scalability at no cost.
Pros
- Unlimited Agents and Chats: Offers unlimited agents and chats, making it highly scalable.
- Customizable Widgets: Allows customization of chat widgets to align with your brand identity.
- 24/7 Support: Provides round-the-clock live support via chat and email.
- Multi-language Support: Supports multiple languages for global customer engagement.
- No Hidden Costs: Completely free with no subscription fees or hidden charges.
Cons
- Branding: The free version displays Tawk.to branding, which can be removed for a fee.
- Limited Advanced Features: Some advanced features like AI-powered chatbots require additional setup or paid integrations.
- Mobile and AI Functionality: Some users report sub-par mobile and AI functionality compared to other platforms.
Summary
Unlimited agents and chats for free.
Highly customizable widgets and branding options.
Displays Tawk.to branding on the free plan.
Limited advanced automation features.
2. Crisp
Price: Free (Limited), Paid Plans Start at $25
What Is Crisp?
Crisp is a multi-channel customer platform that offers live chat, email, and messaging tools for improving customer satisfaction. It provides a polished UI and essential features like shared inboxes, mobile apps, and a website chat widget, even on its free plan. The chatbox supports GIFs, file sharing, and magic link logins, making it suitable for growing startups and solopreneurs. However, the free plan is limited to 2 seats and basic features.
Features: Shared inbox, mobile app, website chat widget, unlimited conversations, Shopify integration, WhatsApp Business integration, basic analytics.
Best for: Solopreneurs and small teams looking for basic live chat functionality.
Pros
- Polished UI: Offers a modern and user-friendly interface.
- Multi-channel Support: Supports multiple channels like email, Twitter, and messaging apps.
- Shared Inbox: Allows teams to manage conversations collaboratively.
- Mobile App: Provides mobile access for on-the-go support.
- Easy Setup: Simple to set up and integrate with existing platforms.
Cons
- Limited Free Plan: The free plan includes only 2 seats and limited features.
- No Chatbot on Free Plan: Creating a chatbot requires upgrading to the Unlimited plan ($106/month).
- Limited Customization: The free plan offers restricted customization options for the chat widget.
Summary
Polished UI and easy to set up.
Offers multi-channel support and shared inbox.
Limited free plan with only 2 seats.
Limited customization options for the chat widget.
3. Chaport
Price: Free (Limited), Paid Plans Available
What Is Chaport?
Chaport is a live chat platform that offers a free plan with one operator and unlimited chats. It includes essential features for basic customer communication and is easy to set up. After a 14-day free trial of the Unlimited plan, your account automatically downgrades to the Free plan.
Features: Live chat, unlimited chats, one operator, integrations with popular platforms.
Best for: Small businesses or individuals requiring basic live chat for a single operator.
Pros
- Unlimited Chats: Offers unlimited chats on the free plan.
- Free Plan: Available for free with basic features.
- Easy Setup: Quick to set up and integrate.
Cons
- Limited Seats on Free Plan: Only one operator seat available on the free plan.
- Basic Features Only: More advanced features require upgrading to paid plans.
- No AI integration: No AI integration on the free plan.
- Limited integrations: The free plan has limited integration possibilities
Summary
Offers unlimited chats on the free plan.
Easy setup and integration.
Limited to one operator seat on the free plan.
Basic features only; advanced features require paid plans.
4. 3CX
Price: Free (Limited), Paid Plans Available
What Is 3CX Live Chat?
3CX Live Chat is part of the 3CX communication platform, offering a free plan with live chat features for up to 10 users. It includes mobile and desktop apps, video conferencing for up to 25 participants, and no 3CX branding on the chat box. The free plan is cloud-hosted and suitable for small businesses or teams needing basic live chat functionality without additional costs.
Features: Live chat for one website, mobile and desktop apps, video conferencing for up to 25 participants, no 3CX branding on the chat box.
Best for: Small businesses or teams needing basic live chat features without additional costs.
Pros
- Generous Free Plan: Offers up to 10 users with no branding, making it ideal for small businesses.
- No Per-Agent Pricing: The paid plan starts at $12.50/month for up to 10 agents, which is cost-effective.
- Video Conferencing: Includes video conferencing for up to 25 participants.
- Cloud-Hosted: Easy to set up and manage without needing extensive IT support.
Cons
- Limited Scalability: The free plan is limited to 10 users and one website.
- Not Standalone: Requires using the 3CX platform, which might not be ideal for those only needing live chat.
- Complex Pricing for Full System: While the live chat is straightforward, the full 3CX system has a complex pricing structure based on simultaneous calls.
- Additional Features Require Paid Plans: Features like Facebook Messaging integration and SMS support require upgrading to paid plans.
Summary
Generous free plan with no branding and up to 10 users.
Cost-effective paid plans starting at $12.50/month for up to 10 agents.
Limited scalability on the free plan.
Requires using the 3CX platform, which may not be ideal for standalone live chat needs.
5. Chatra
Price: Free (Limited), Paid Plans Available
What Is Chatra?
Chatra is a live chat platform known for its clean design and essential features like offline messaging, typing insights, and multi-language support. It offers a free plan suitable for one agent, providing basic features such as live chat, desktop and mobile apps, conversation history, read receipts, and integrations with popular website builders. The free plan is ideal for small businesses or solopreneurs needing basic live chat functionality.
Features: Live chat, offline messaging, typing insights, multi-language support, group chats, read receipts, unlimited concurrent conversations, integrations with Google Analytics, WordPress, Shopify, etc.
Best for: Indie devs and boutique shops looking for a simple, yet effective live chat solution.
Pros
- Clean and Modern Design: Offers a sleek and intuitive user interface.
- Typing Insights: Allows agents to see what visitors are typing before they send the message.
- Multi-language Support: Supports multiple languages for global customer engagement.
- Group Chats: Enables group chats for collaborative problem-solving.
- Free Plan: Offers a limited free plan with essential features.
Cons
- Limited Agents on Free Plan: The free plan is limited to only one agent.
- Chat History: Unlimited conversation history on the free plan.
- Limited Functionality: More advanced features require upgrading to paid plans.
- No Integrations with Advanced Channels: Integrations with Facebook Messenger and Instagram are only available in the Growth plan.
Summary
Clean and modern design.
Typing insights and multi-language support.
Limited to one agent on the free plan.
Additional features and integrations require paid plans.
6. Tidio
Price: Free (Limited), Paid Plans Start at $29/month
What Is Tidio?
Tidio is a live chat and chatbot platform that offers a free plan with basic features suitable for small businesses. The free plan includes up to 10 operators, 50 live chat conversations per month, and 100 unique visitors for chatbot flows. It integrates with platforms like Facebook, Instagram, and WhatsApp, providing a comprehensive customer service solution.
Features: Live chat, chatbot automation, AI-powered chatbots (Lyro), multilingual support, integrations with Shopify, Messenger, Instagram, WhatsApp, canned responses, basic analytics.
Best for: Small businesses and eCommerce shops seeking to automate customer interactions.
Pros
- AI-Powered Chatbots: Offers AI-driven chatbots that can automate customer interactions.
- Multi-Channel Integration: Integrates with multiple platforms like Facebook, Instagram, WhatsApp.
- Free Plan: Offers a free tier with basic features suitable for small businesses.
- Scalable Plans: Paid plans are scalable to meet growing business needs.
- Easy Setup: Easy to install and set up, with a user-friendly interface.
Cons
- Limited Free Plan: The free plan includes only 50 live chat conversations and 100 unique visitors for chatbot flows.
- Branding Removal Requires Paid Plan: Removing Tidio branding requires upgrading to a paid plan.
- Complex Pricing Structure: Offers multiple plans with varying features, which can be confusing.
- Limited Advanced Features on Free Plan: More advanced analytics and automation features require paid plans.
Summary
Offers AI-powered chatbots for automating customer interactions.
Customizable chat widget and multi-channel integration.
Limited free plan with only 50 live chat conversations.
Complex pricing structure with multiple plans.
7. Elfsight
Price: Free (Limited), Paid Plans Available
What Is Elfsight Live Chat?
Elfsight offers an All-in-One Chat widget that allows integration with multiple messaging platforms like Facebook Messenger, WhatsApp, Telegram, etc. It provides a flexible way for website visitors to contact businesses and is customizable to fit different business goals. The free plan is suitable for testing purposes and includes basic features.
Features: Integration with multiple messaging platforms (Facebook Messenger, WhatsApp, Telegram, etc.), customizable chat triggers, button animation, mobile-ready design, no coding required.
Best for: Small businesses or websites needing basic integration with popular messaging platforms.
Pros
- Multi-Platform Integration: Supports integration with multiple messaging platforms.
- Customizable: Offers customizable chat triggers and button animations.
- Easy Setup: No coding required for installation.
- Free Plan Available: Offers a free plan for testing purposes.
Cons
- Limited Free Plan: The free plan includes only 200 views and Elfsight branding.
- Not a Standalone Live Chat: Requires integration with existing messaging platforms.
- Pricing Complexity: Elfsight’s pricing structure can be confusing due to multiple plans and options.
- Limited Advanced Features on Free Plan: More advanced features require upgrading to paid plans.
Summary
Offers integration with multiple messaging platforms.
Customizable chat triggers and button animations.
Limited free plan with only 200 views.
Not a standalone live chat solution; requires existing messaging platforms.
8. Smartsupp
Price: Free (Limited), Paid Plans Available
What Is Smartsupp?
Smartsupp is a live chat platform that combines live chat and visitor recording to enhance customer engagement. It offers a free plan with basic features suitable for small businesses, including live chat and visitor recording.
Features: Live chat, visitor recording, multi-platform integration (Facebook Messenger, WhatsApp, email), customizable chatbox, mobile app.
Best for: Businesses needing visual feedback and user behavior analysis to improve website usability and customer engagement.
Pros
- Video Recordings: Provides insights into visitor behavior on your website (Standard plan).
- Multi-Platform Integration: Integrates with Facebook, WhatsApp, and email for unified communication (paid plans).
- Customizable Chatbox: Allows customization to match your brand identity.
- Mobile App: Offers mobile apps for remote work.
Cons
- Limited Free Plan: The free plan includes limited features and conversations.
- Branding Removal Requires Paid Plan: Removing Smartsupp branding requires upgrading to a paid plan.
- Complex Setup for Advanced Features: Setting up advanced analytics may require technical expertise.
- Limited Advanced Features on Free Plan: More advanced features require paid plans.
Summary
Offers video recordings for analyzing user behavior (Standard plan).
Customizable chat widget and multi-channel integration.
Limited free plan with basic features only.
Complex setup for advanced features.
9. JivoChat
Price: Free (Limited), Paid Plans Available
What Is JivoChat?
JivoChat is a live chat platform that offers a robust free plan with unlimited chats and support for up to five agents. It includes features like live chat for websites and mobile apps, and support for multiple languages. JivoChat is suitable for small businesses and startups looking to enhance customer communication without significant upfront costs.
Features: Unlimited chats, live chat for websites and mobile apps, multi-language support.
Best for: Small businesses and startups seeking a free live chat solution with basic features.
Pros
- Robust Free Plan: Offers unlimited chats and supports up to five agents.
- Multi-Language Support: Supports conversations in multiple languages.
Cons
- Limited Advanced Features on Free Plan: More advanced features like AI assistants and video calls require paid plans.
- Additional Features Require Extra Fees: Features like AI assistants and Telephony Plus incur additional costs.
- Complex Pricing Structure: Offers multiple plans with varying features, which can be confusing.
- No AI-Powered Chatbots on Free Plan: AI-powered chatbots are not included in the free plan.
- Multi-Platform Integration: Multiplatform integration is only with paid plans.
Summary
Robust free plan with unlimited chats and up to five agents.
Multi-Language Support.
Limited advanced features on the free plan.
Additional features require extra fees.
10. Userlike
Price: $0 (Free), Paid Plans Available
What Is Userlike?
Userlike is a live chat platform that offers a free plan with unlimited conversations and one operator seat. It provides essential features like a simple chat setup for websites, integration with messaging apps, and basic analytics. Userlike is suitable for small businesses or individuals needing basic live chat functionality without additional costs.
Features: Unlimited conversations, one operator seat, basic analytics, integration with messaging apps like WhatsApp.
Best for: Small businesses or individuals requiring a free live chat solution with unlimited conversations.
Pros
- Unlimited Conversations: Offers unlimited conversations on the free plan.
- Free Plan: No cost for the basic plan, making it ideal for small businesses or testing purposes.
- Easy Setup: Simple to set up and integrate with websites.
- Multi-Channel Integration: Supports integration with messaging apps like WhatsApp.
Cons
- Limited Seats on Free Plan: Only one operator seat available on the free plan.
- Basic Features Only: More advanced features require upgrading to paid plans.
- Limited Analytics on Free Plan: Advanced analytics and reporting features are not included in the free plan.
- Additional Users Require Paid Plans: Adding more users or channels requires upgrading to paid plans.
Summary
Offers unlimited conversations on the free plan.
Easy setup and integration with messaging apps.
Limited to one operator seat on the free plan.
Basic features only; advanced analytics require paid plans.
Choosing the Right Tool
Here’s what to consider before choosing a free live chat:
- Team size — Some tools limit the number of agents.
- Monthly chat quota — Check for soft limits or branding.
- GDPR compliance — Most in this list offer cookie consent tools and EU hosting.
- Integrations — Match with your CMS, CRM, or email stack.
- Customizability — Widget design, automation, and fallback options.
Final Thoughts
Free live chats in 2025 are surprisingly feature-rich. Whether you need deep CRM integration or a simple chat bubble, there’s an option that fits. Start small and upgrade only when you’re ready.
Still unsure? Compare and explore more Free Live Chat Providers here at ChatWidget.info!