About chatwidget.info

Who We Are

Chatwidget.info, founded by family business Sweet Suite IT, is a comparison platform dedicated to live Chat and other types of Customer Service Software.

The founders, Willem and Thijs, are cousins who have a lot of experience starting and running different companies. They enjoy the challenge of building something new and bringing their skills and knowledge together to make it successful.

Having a wide variety of talents, they can handle many aspects of running a business, such as marketing, technology, design, and customer service.

How it all began

Willem and Thijs faced a challenge when they wanted to set up live chat for one of their businesses. They had trouble finding a suitable provider because the information they needed was often missing or incomplete.

Finding the right tool should be simple.

They realized that choosing a live chat provider was a difficult and time-consuming process because they had to research each provider’s features separately, without getting confused by their different marketing terms. Finding the right tool should be simple.

Willem and Thijs have been working hard on a unique project that will make life easier for business owners who want to add a live chat feature to their website. After a year of building the comparison framework, they launched the first version of their website at the beginning of 2021. Although it was a bit basic, they focused on keeping the content updated and maintaining the site’s quality. However, they knew that there was still a lot of work to do to make their website the best resource for comparing chat widget providers. That’s why they’re now fully dedicated to this diamond of a project!

Our mission

Our mission is to create a platform as a centralized source of information that helps you choose a chatwidget for your website. We’ve built an easily accessible and complete overview of all providers that meet our criteria, and their features. We help you decide which provider is most suitable for your needs.

In our own experience, selecting a provider is a tedious and time consuming task. As a professional, you need to research each provider’s features independently, without getting lost in their different marketing terms. We are on a mission to list all chatwidget related providers in the most accurate and orderly fashion.

So, we’ve built a tool that enables you to compare chatwidget providers one-to-one. We love it, and we hope you will too. It’s that simple!

How we do this

All Sweet Suite IT websites are built using Hugo and are hosted in a serverless fashion, we even created a website about it. We believe serverless hosting is the future of web development.

The reason for using this setup originated from an experiment with this contemporary and often hyped type of website creation. Scalabilty, maintainabilty, sustainability, speed, and low costs have been decisive factors to continue this experiment into a production environment.

All data on individual providers and their properties is managed through version control, there is no database to this website. We automate and use tools to create and maintain all of the 2038 pages on this website. Every change committed to version control automatically triggers our build pipeline, which in turn can trigger other pipelines in order to achieve maximum efficacy. More importantly, deployments are instant, all without being slowed down by maintenance and “boring” system administration.